Legal

Refund Policy

Last updated: April 2, 2026

Our Commitment

7-Day Satisfaction Guarantee

We stand behind SoloStack. If you apply the prompts to your workflow for 7 days and genuinely don't see any improvement in how you work, reach out to us at hello@mysolostack.eu and we'll make it right — no hoops, no lengthy disputes.

We only ask that you actually tried it. Show us one or two examples of prompts you used, and we'll process your refund within 2 business days.

Digital Products — General Policy

SoloStack sells digital products (prompt libraries, guides, templates, and planners) that are delivered immediately upon purchase and cannot be "returned" in the traditional sense.

As a result, all sales are final by default — except where our 7-Day Satisfaction Guarantee applies (see above).

When We'll Issue a Refund

You tried the prompts for at least 7 days and can show they didn't improve your workflow at all
You were charged incorrectly or charged more than once
The files you received were corrupted or couldn't be opened, and we couldn't resolve it
The product was significantly different from what was described on the sales page

When We Won't Issue a Refund

You changed your mind after purchasing but didn't try the product
You purchased the wrong tier (we can upgrade you instead)
More than 14 days have passed since purchase
You've already downloaded and used the files extensively

How to Request a Refund

Email us at hello@mysolostack.eu with the subject line "Refund Request" and include:

The email address used at checkout
A brief description of what you tried and why it didn't work for you

We'll respond within 1 business day. If your request is approved, the refund will appear on your original payment method within 5–10 business days depending on your bank.

Questions?

If anything's unclear, just reach out: hello@mysolostack.eu. We're a small team and we actually read every email.